Testimonials
The Retailers
Chris Haines and Amit Sharma - Stratford-Upon-Avon and Hereford
"The Vision Express brand has a great market presence, which really drives footfall into my store. It's a great company to be involved in too, and very flexible for a Store Director like me. Vision Express is always open to feedback and suggestions, and lets me run the business my way. I've got the autonomy I've always wanted, with the structure to support my store whenever I need it".
How long have you owned your store?
Stratford has been open almost 2 years now - myself and business partner Amit, who used to work as a mobile Optometrist, have recently opened a second store in Hereford. There's the possibility of a third in the pipeline due to the overwhelming success of our current stores.
Why did you choose Vision Express?
A friend suggested it. As a customer he felt it was a great business to be in, he had always received great service and felt it would be something I'd excel at.
How easy was it to buy your store?
It was very straightforward and the support we received from the Business Development Director was fantastic. Nothing was too much trouble.
Why recommend the Vision Express concept?
Because it's a business model that works with a strong brand presence.
The Optometrist
Stuart Towers and Jim Bryce - Perth and Stirling
"For me, Vision Express is focused on outstanding customer service so it brings quality and professionalism to the table - which I think is essential to running an optical business. And the Vision Express brand keeps on growing".
How long have you owned your store?
Myself and Dispensing Optician Jim Bryce have owned our store since 1996. We became cash positive after just 12 months and have taken dividends ever since. It spurred us on to buy our second Vision Express store in 1997, located in Stirling.
Why did you choose Vision Express?
I feel that Vision Express has a better professional image and focuses on exceptional customer service - something I believe is fundamental when running an optical business.
How easy was it to buy your store?
Buying my store was a very easy process, and today there's a fantastic infrastructure to support us, including great Product, HR, Training and Development and Finance departments to help with our accounts.
Why recommend the Vision Express concept?
Vision Express has a solid business model, so the joint venture concept works extremely well for people wanting to work for themselves.
The Pioneers
Paul Brindley and David Parkinson - Shrewsbury
"Everyone knows Vision Express is focused on great service. Instead of just dealing in volume, we work really hard to give our customers the service they deserve".
How long have you owned your store?
Myself and business partner David have the proud distinction of being the first Vision Express joint venture partners - we've owned our store since 1995.
Why did you choose Vision Express?
David is an Optometrist who loved the Vision Express concept, and I saw it as a great business opportunity. The Vision Express brand is a great way to differentiate us from all other high street opticians.
How easy was it to buy your store?
Very straightforward indeed. What's more we were prepared to wait for the best location available and ended up relocating to Shrewsbury. The team received a great deal of initial training and development too, with ongoing regional support.
Why recommend the Vision Express concept?
You can enjoy the freedom to run the business as you want to, as part of an expanding, dynamic organisation.